Shipping & Delivery
SHIPPING
All orders are shipped from our Sydney, Australia warehouse.
Please allow up to 48 hours for dispatch of your order, unless stated otherwise on the product page. Longer than usual shipping times should be expected during sale periods and launches.
| Region | Shipping Method | Cost | Shipping Time |
| Australia | AusPost Standard | $10 AUD (Free for orders over $250 AUD) |
2-3 working days same state 3-6 working days interstate |
|
|
AusPost Express | $15 AUD |
1-2 working days same state 1-3 working days interstate |
| New Zealand | AusPost International Express | $20 NZD (flat rate) | 2-5 working days |
| Europe | DHL Express |
€30 (flat rate) |
3-5 days |
|
Asia |
DHL Express | $30 USD (flat rate) | 2-5 days |
| United States & Canada | DHL Express | $40 USD (flat rate with taxes and duties included) | 2-4 days |
| United Kingdom | DHL Express | £30 (flat rate) | 3-5 days |
If your country is not listed above and does not appear upon checkout, please email chat@arthurapparel.com to create a custom shipping rate.
United States and Canada taxes and duties are included in the shipping cost, for all other international orders, any applicable import duties & taxes are the responsibility of the customer. Ensure you are familiar with your region's import duty and tax regulations prior to purchasing. If your order exceeds your region's importation threshold, DHL will contact you for payment.
Pre-order
If your order includes both available stock and pre-order garments, your order will not be dispatched until all items are available. If you wish to receive the available items separately, you must place separate orders to which our standard shipping rates will apply.
Once your order is shipped, you will receive a shipping confirmation and tracking number to track the delivery of your goods.
Changes or cancellations of orders can only be made prior to receiving your shipping confirmation.
If your order has already been shipped, please contact DHL Express for any shipping enquiries.
Payment
We accept payment via the following providers: Shop Pay, Apple Pay, Google Pay, VISA, Mastercard, AMEX, Afterpay AUD, Paypal and Bank Transfer (Indonesia Only).
If you have any questions, please email chat@arthurapparel.com.